At SmileBright Dental Sunnybank Hills, we understand that many patients searching for a new dentist are often looking for what is commonly referred to as a “check-up and clean.”
At SmileBright Dental Sunnybank Hills, we understand that many patients searching for a new dentist are often looking for what is commonly referred to as a “check-up and clean.” However, the reality is that a check-up and clean can mean very different things from one dental practice to another.
At SmileBright Dental, we prefer the term Preventative Care Program because our appointments are designed not only to examine and clean your teeth, but to comprehensively assess your oral health, monitor changes over time, educate you about your oral condition, and help prevent future disease.
We don’t judge. We educate.
Whether you brush twice a day or haven’t seen a dentist for several years, our role is to understand your oral health, explain what we find, and help you make informed decisions without pressure or judgement.
We prefer to think of your first visit as the beginning of a long-term partnership focused on maintaining your oral health. Rather than simply providing a quick examination and clean, our goal is to thoroughly understand your oral health, identify any concerns early, provide education about your findings, and help you make informed decisions about your dental care.
Our goal isn’t simply to fix problems—it is to help prevent them from happening in the first place. We want our patients to keep their natural teeth for life.
This philosophy forms the foundation of our Preventative Care Program and reflects our belief that the best dentistry is often the dentistry that never becomes necessary because problems were identified and managed early.
Many dental conditions develop slowly and often without pain and many oral health conditions become progressively more difficult to manage as they advance.
Unfortunately, many patients only become aware of a problem once discomfort develops. By this stage, treatment is often more complex than if the condition had been identified earlier.
A comprehensive examination allows us to assess your oral health, identify early signs of disease, establish a baseline for future monitoring, and help prevent problems from progressing unnecessarily.
At SmileBright Dental, our purpose as healthcare providers is not simply to treat dental disease, but to prevent problems before they arise.
Many patients are unsure what to expect when attending their first appointment. At SmileBright Dental, our goal is to make the experience comfortable, informative, and focused on helping you understand your complete oral health. We hope that we leave SmileBright knowing everything there is to know and have all your questions answered.
Every patient is different; however, your first visit will generally follow the same process.
Step-By-Step
We begin by getting to know you. Your dentist will spend time with you and get to know you personally. Discuss your medical history, dental history, any concerns you may have, and what you would like to achieve from your dental care.
Whether you are experiencing pain, have concerns about your teeth, or simply want to maintain your oral health, understanding our patients helps us provide custom and personalised care.
Your dentist will perform a thorough examination and comprehensive full mouth oral examination
Starting with the soft tissues including an oral cancer screening and examination of the health of the gums—for signs of gum disease, recession, or bone loss.
Then your dentist will examine all your teeth comprehensively assessing and examining for any chips, cracks, or decay. The function, aesthetics and even how your teeth bite together are all assessed during this stage.
This examination helps identify existing dental conditions while also screening for potential future concerns and areas that we can prevent problems for they happen.
We take detailed intra-oral photographs to help document your oral health and allow you to clearly see what we see. We will always keep dental records forever to ensure we are able to compare with new images in the future to assess for changes or concerns.
We strongly believe patients should be able to visualise and understand their oral health rather than simply being told about it.
Using our state-of-the-art iTero Lumina scanner, we may even create a highly detailed 3D digital model of your teeth and mouth.
This allows us to monitor changes over time, assess tooth wear, crowding, bite issues, and create an accurate baseline for your future dental care.
Depending on your individual needs, focused dental X-rays, OPG full mouth x-ray, or CBCT 3D imaging may be recommended.
These images allow us to assess areas that cannot be seen with the naked eye, helping us diagnose your conditions more accurately and plan treatment more effectively.
This is one of the most important parts of the appointment.
Your dentist will take the time to explain their findings, show you photographs and scans, answer any questions you may have, and discuss recommendations if treatment is required.
Our goal is to ensure you understand your oral health and feel confident to make informed decisions regarding your care.
At SmileBright Dental, we believe preventative dentistry is built on education, transparency, communication, and trust. We want every patient to leave with a clear understanding of their oral health and confidence in the care they have received.
Although we normally take the time to understand our patients’ full circumstances rather than focusing on cleaning, where appropriate, professional cleaning will be performed using ultrasonic scalers and modern air-polishing technology such as our Prophy-Mate system.
Many patients refer to this as a “clean,” however in reality, professional cleaning plays an important role in maintaining oral health. The primary goal is to remove calculus, which is hardened mineralised plaque that accumulates in areas that cannot be effectively cleaned through brushing alone.
This bacterial build-up can contribute to gum inflammation, bleeding, gum disease, and irreversible bone loss around the teeth if left unmanaged. Using ultrasonic scalers and modern air-polishing technology such as our Prophy-Mate system, we can comfortably remove these deposits while helping maintain healthier gums and supporting long-term oral health.
SmileBright Dental continually invests in advanced technology to improve both patient experience and diagnostic accuracy.
These technologies allow us to identify conditions that may not be visible to the naked eye while helping patients better understand their own oral health.
We believe patients make better decisions when they can clearly see and understand what is happening in their mouth.
Our practice utilises modern digital technology including:
At SmileBright Dental, we are first and foremost a family dental practice. We welcome patients of all ages and stages of life, from children attending their very first dental visit through to adults and elderly patients requiring ongoing support and care.
We ensure every person who walks through our doors deserves to feel welcomed, respected, supported, and genuinely cared for. Our warm, empathetic, and dedicated team take the time to build relationships with our patients, understand their individual needs, and create a positive and comfortable experience regardless of their age, background, or dental history.
A New Patient Examination is ideal for anyone wanting to take the first step towards understanding and maintaining their oral health, including:
Whether you currently have concerns or simply wish to maintain your oral health, a comprehensive examination provides valuable information about the condition of your teeth, gums, and overall oral health while helping establish a personalised plan for the future.
If you are looking for a new dentist, we recommend booking a Comprehensive New Patient Examination. This appointment allows us to get to know you, thoroughly assess your oral health, discuss your concerns and goals, and understand your dental history. We will then provide personalised recommendations and work with you to create a treatment and preventative care plan tailored to your individual needs, helping you achieve and maintain a healthy smile for years to come.
There is absolutely no judgement at SmileBright Dental. Our team is focused on helping patients move forward with their oral health in a supportive and positive environment.
Many people feel nervous about visiting the dentist, and you’re certainly not alone. At SmileBright Dental, we understand that dental anxiety is common. Our caring team takes the time to listen to your concerns, explain each step of your treatment, and never rush you. We place a strong emphasis on gentle care, clear communication, and creating a warm, supportive environment so you can feel as comfortable and relaxed as possible throughout your visit.
We understand that your time is valuable, and we want to ensure your first visit is thorough without feeling rushed.
Most new patient examinations take approximately 60 to 90 minutes, depending on your individual oral health needs and the complexity of your assessment.
During your appointment, your dentist will take the time to get to know you, understand your dental concerns and goals, review your medical and dental history, and perform a comprehensive examination. If clinically required, this may also include digital X-rays, a 3D digital scan of your teeth, intraoral photographs, an oral cancer screening, and a detailed assessment of your teeth, gums, bite, and jaw function.
One of the most important parts of your appointment is the discussion. Rather than simply telling you what treatment you need, we believe in taking the time to explain our findings, show you what we can see using digital images and scans, answer your questions, and discuss all appropriate treatment options.
Our goal is to help you make informed decisions about your oral health without feeling rushed or pressured.
If your oral health allows and time permits, we may also complete a professional preventative care – clean during the same appointment. If more extensive treatment is required, we will discuss the most appropriate treatment plan and arrange any future appointments at a pace that suits you.
At SmileBright Dental, we believe a comprehensive first appointment lays the foundation for a long-term partnership in achieving and maintaining a healthy smile.
Only when clinically appropriate. X-rays help identify problems that cannot be seen during a visual examination alone or every 2 years.
In many cases, a professional clean can be completed during your appointment. However, this depends on your individual oral health needs and the time required for your examination. If more extensive treatment is recommended, your dentist will explain your options and work with you to develop a personalised treatment plan. Our priority is to provide the care that is most appropriate for your long-term oral health.
Yes. We accept all major Australian health funds and can process your claim instantly through HICAPS, so you only need to pay any applicable out-of-pocket expenses on the day of your appointment.
To help make your visit as smooth as possible, please bring any of the following that apply to you:
Your private health insurance card (or digital card) for on-the-spot HICAPS claiming.
Your Medicare card if your child is eligible for the Child Dental Benefits Schedule (CDBS).
Your Department of Veterans’ Affairs (DVA) card if you are receiving treatment under DVA.
Your Metro South Hospital dental voucher and a valid photo ID, if applicable.
A list of current medications and any relevant medical information or health conditions.
Any previous dental records, X-rays, or referral letters if you have them available.
If you’re unsure what to bring or whether you’re eligible for a government dental scheme, our friendly team will be happy to assist before your appointment. Simply give us a call, and we’ll guide you through the process.
Level 4 Sunnybank Hills Shopping Town
Cnr Calam and Compton Rd
Sunnybank Hills QLD 4109
